Below are the answers to some of our most frequently asked questions.  Please feel free to call us if you have any questions that aren't answered here! We are always happy to help.

What forms of payment do you accept ? We accept all major credit/debit cards, checks and always cash.  Tipping your groomer is always appreciated !

Do I need an appointment for just a nail trim ? No, but you should call ahead to let us know you are on your way with your pet. Nail trim/grinding is $10.00 and should be done every few weeks to keep your pets nails short and healthy!

I only have my pet groomed every six months/every year. Do you groom these pets? Yes if your pet is NOT severely matted and used to being handled, brushed and groomed at home. If your pet is severely matted or aggressive we can direct you to a veterinary groomer who can have sedatives administered. Primarily we groom pets that are kept up to date with their grooming schedules of 4-8 weeks. We do reserve the right to refuse service at any time for the safety of the pet and our groomers. 

Can you use my pets prescription shampoo/conditioner? Yes if your pet has a skin condition and is under a vets care we would be happy to use your products. We do offer medicated (all natural plant based) shampoos and conditioners if your pet has mild skin allergies that we can use when your pet is bathed at the salon. Please discuss this with us when you come in for your appointment.

My pet doesn't like certain things done to them when groomed, how do you handle this? We use gentle compassionate grooming techniques, but we will muzzle your pet if needed for their safety and ours. We use a soft muzzle that does not constrict breathing or cause any discomfort or pain.

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